Report inappropriate content

When to report

Click the small flag icon on any track, post, profile, or comment that you think breaks the Community Guidelines. Categories we handle:

• Spam: bulk-uploads of identical content, fake engagement
• Harassment: targeted abuse, threats, stalking
• CSAM: child sexual abuse material (zero tolerance, immediate action)
• IP / copyright violation: someone uploaded music they don't own
• Malware / phishing: a file or link that tries to compromise visitors
• Impersonation: someone pretending to be you, your label, or another real person
• Other: use the optional message field to explain

How it works

1. Click the flag icon next to the content.
2. Pick a reason from the list.
3. Optionally add a short message giving context.
4. Submit.

You'll see "Reported" confirmation on the button. Your account isn't shown to the reported party, only to our moderators.

What happens next

• A moderator reads your report. CSAM and active harassment go to the front of the queue.
• If 3+ different people independently report the same target, our system flags it for priority review so we see it immediately. The content stays visible until a human reviews it; the crowd signal just moves the report to the top of the moderation queue.
• If we agree the content violates the rules, we take action: a warning email, content removal, or account suspension (see how enforcement works), or in CSAM/fraud cases, immediate suspension + reporting to authorities.
• If we don't agree, we dismiss the report. We don't notify you in either direction; that would create a target for retaliation.

Anti-abuse

You can only file one active report per target. If you click report on the same track twice, the second click is a no-op. After we resolve a report (action or dismiss), the same target can be reported again if new behavior justifies it.

False reports affect your account. We track patterns: if you consistently flag content that doesn't violate any rule, we may limit your ability to file reports. Don't weaponize reporting.

What's NOT a report

• "I don't like this music": taste isn't a violation
• "This artist follows me without permission": following is allowed
• "I want this account deleted": that's for the account owner via /settings/privacy
• "I had a billing problem": email info@soundassist.online

DMCA copyright notices

If you're a rights-holder filing a formal DMCA takedown notice (not a casual "I think this is a cover"), use the dedicated process at /legal/dmca. The DMCA flow requires legal identification + a sworn statement; heavier than this report button, and with stronger legal weight.

Appeal a moderation decision

If you think we took the wrong action on YOUR content:

1. Email info@soundassist.online with the URL or content ID.
2. A person looks at it again and writes back. The window we hold ourselves to is written down in the Community Guidelines.

See /legal/community-guidelines for the full appeal procedure.