Change your email or username

Change your email address

1. Go to Settings → Account (that screen is still being built; until it lands, write to info@soundassist.online and we do it for you).
2. Enter your new email address.
3. Click Send confirmation.

Two emails go out:

• To your new address: a confirmation link. Click it to finalise the change. Your email isn't updated until you click.
• To your current address: a notice that a change was requested. This is the account-takeover safeguard; if an attacker tried to hijack your account, your original mailbox sees the attempt.

If you never click the link, nothing changes. The unconfirmed new address expires on its own.

What if I lost access to my current email?

Email info@soundassist.online from the address you'd like to receive mail at + a description of the issue. We'll manually verify your identity (usually via a track-upload date or a billing detail) before changing the email server-side.

This is awkward on purpose: automated email-change-without- old-access is a classic account-takeover vector. Manual review is slower but safer.

Change your username

1. Go to Settings → Account.
2. Enter your new username.
3. Click Save.

The change is immediate. Your address updates:

• Old: app.soundassist.online/p/<old-username>
• New: app.soundassist.online/p/<new-username>

What happens to old URLs?

Old URLs stop working immediately. Anyone clicking a link to your old /p/<old-username> gets a 404. We don't currently redirect yet; it is on the list, not built.

This means:

• Old social-media links to your profile break.
• Old SoundAssist links shared in chats / emails break.
• The old username becomes available for someone else to claim after a 30-day cooldown.

Username rules

• 3-30 characters
• Lowercase letters, numbers, hyphens
• Can't start or end with a hyphen
• Reserved words (admin, api, support, soundassist, etc.) are blocked
• Must be unique across all accounts

How often can I change?

5 changes per day. After that the rate limit kicks in. The point isn't to lock you out; it's to stop a fuzzer / automation from churning through usernames trying to brand-squat.

What stays the same

Your tracks, folders, comments, messages and follower-relations all stay tied to your account, not to your username. Renaming yourself loses no data.

The old username gets released back into the available pool after a cooldown (currently 30 days, may change). You can't claim it again immediately after releasing it; that prevents "reserve a name forever by cycling between it and a placeholder."

Tips before you change

• Tell your collaborators if you have ongoing folder shares with people who know you by your old username; the folder membership is by account-id (it survives) but if someone bookmarked your /p/<old> page they'll need a new link.
• Update your social profiles that link to your SoundAssist page.
• If the new username is for branding (label rename, project renamed) consider whether you want a fresh ACCOUNT instead. That preserves the old account + its address as a kind of archive. Write to info@soundassist.online if that's the route you want; there is no "duplicate to new account" flow yet.